MailASail News/Blog

Major Security Upgrade for 2019

Speed and security are vital aspects of our service and we are always looking for ways to improve both. Our latest update to our e-mail system delivers just that – enhanced security and increased speed. It is important that you always keep your software up to date to get full advantage of the latest improvements

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2019-02-28

Autoconfig/Autodiscover - aka easier set-up of your email program!

We are making it even EASIER for you to setup your teleport-it email account in your favourite email program!

We now support the "autoconfig" and "autodiscover" standards and 'most' email programs should pull down the email program settings automatically while you are adding the new account.

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2019-02-28

New Filters Give You Greater Control Over Your Inbox

We’ve implemented new filtering functionality to give you greater control over your inbox.

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2019-02-27

Webmail Gets a Makeover!

We are really pleased with the latest upgrades to our webmail facility and think you will be too!

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2019-02-26

Anti-spam Filtering

Our anti-spam filters got a HUGE boost recently and are now even more effective than ever.

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2019-02-25

Iridium Certus Goes Live!

After a soft launch and much testing during 2018, Iridium Certus is finally here!

On January 16 2019, Iridium officially announced the commercial launch of Iridium Certus, the world's only truly global broadband service, enabling mobile office functionality for deployed teams and two-way remote communications for assets, autonomous vehicles, trains, aircraft and ships at sea. This service is uniquely suited for the critical communication needs of teams operating beyond the reach of cellular coverage, including first responders and search and rescue organizations.

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2019-01-16

Red Box Firmware V1.16 Released

We are proud to announce release of firmware version 1.16, for the Red Box wireless router and bandwidth optimiser. Please update as soon as possible.

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2018-11-05

Red Box Firmware V1.15 Released

We are proud to announce release of firmware version 1.15, for the Red Box wireless router and bandwidth optimiser. Please update as soon as possible.

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2018-08-20

MailASail Announced as Title Sponsor of AZAB 2019

MailASail Announced as Title Sponsor of AZAB 2019

The team at MailASail are hugely proud to announce our sponsorship of the esteemed Azores and Back Race 2019 (#MAZAB19).

The MailASail AZAB 2019 is a challenging international sailing race, testing drive, determination and skills over 2,400 miles of open ocean. Unlike any other international sailing race, the MailASail AZAB is unique in that the race finishes back at start line.

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2018-05-22

NEW Iridium Prepaid Voucher - May 2018

Important News for Iridium Handheld Phone Users

Iridium have announced a further change to their pre-paid airtime vouchers - the introduction of a new 75 minute voucher (minutes only), with immediate availability. Previously, the 75 minute voucher was only available to purchase as a combined voucher with line rental included.

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2018-05-15

Iridium Prepaid Price Changes April 2018

Important News for Iridium Handheld Phone Users

Iridium have announced changes to their pre-paid airtime vouchers, effective 1st April 2018

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2018-03-07

Red Box Firmware V1 14 Released

We are proud to announce release of firmware version 1.14, for the Red Box wireless router and bandwidth optimiser. Please update as soon as possible.

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2017-11-03

Will Your Phone Keep Working When You Travel Abroad?

aka: The challenges of "Roaming"

Think about this for a minute...

It’s quite normal to hear another spoken language if you travel abroad, so why is it different for your phone?

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2017-05-10

Red Box Firmware V1.13 Released

We are proud to announce release of firmware version 1.13, for the Red Box wireless router and bandwidth optimiser. Please update as soon as possible.

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2017-02-06

Social Media Ahoy

The 2016 edition of the ARC Atlantic crossing saw an interesting evolution with regards to social messaging and keeping in touch between other boats and to shore.

WhatsApp is a widely used social messaging app which arguably replaces SMS messaging between mobile phones. So why the surprise that we might use it on a yacht? Well, communications costs typically increase as you move away from home and so especially over satellite links, it’s important to use ultra efficient ways of communicating. Previously that has typically meant only simple text emails, and even then only with the assistance of specialist compression software such as teleport-mail from MailASail.

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2017-02-06

Big Documentation Update And Spring Clean Nov 2016

In preparation for the ARC kickoff we have been working hard on giving all of the Documentation a good "spring clean" and enhance.

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2016-10-31

Red Box Firmware V1.12 Released

We are proud to announce release of firmware version 1.12, for the Red Box wireless router and bandwidth optimiser. Please update as soon as possible.

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2016-09-14

Red Box Firmware V1.11 Released

We are proud to announce release of firmware version 1.11, for the Red Box wireless router and bandwidth optimiser. Please update as soon as possible.

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2016-09-14

Red Box Firmware V1.10 Released

We are proud to announce release of firmware version 1.10, for the Red Box wireless router and bandwidth optimiser. Please update as soon as possible.

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2016-04-19

Inmarsat Airtime Pricing Update - effective Feb 2016

Inmarsat has announced significant changes to FleetBroadband airtime services which will take effect from February 2016.

The changes include the introduction of new services, end of life (EOL) for selected plans and closure to new activations on some existing plans (including the Small Vessel Plan).

Please find below an overview of the changes.

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2015-12-21

Inmarsat Services Transitioning to Alphasat

On 24th March 2015, Inmarsat will transition all BGAN (FleetBroadband, SwiftBroadband, and Land BGAN) and Classic Aero services from the current EMEA region satellite (I-4 F2) to the more powerful Alphasat satellite.

GSPS services were successfully transitioned to Alphasat in November 2013.

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2015-03-20

Iridium Phones Show Incorrect Date Of 2008

Iridium have updated the system time on their satellites as of 3rd March 2015. Iridium call this a "re-epoch". Since that point, some Iridium handsets, including the Iridium 9555, Iridium 9575 Extreme, Iridium 9505a and Iridium 9500) will display an incorrect system time (of 2008) until the user corrects the time by entering in a sequence of numbers on the handset. (Note, Iridium-Go is unaffected)

Note that this change should have no effect on the ability to make phone calls, send SMS messages or to make internet data calls. However, the time shown on the handset display will be reset to start counting from late 2007 and as you read this post will be showing a date in 2008 (or perhaps 2009 if you are reading this in 2016!). Additionally the Iridium 9575 GPS will fail to obtain a valid position and hence the Iridium 9575 tracking feature will stop working until the system time is reset as below.

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2015-03-20

Red-Box Named as Iridium AxcessPoint Replacement

Iridium have announced the "End of Life" for the Iridium Axcess Point product.

The Iridium AxcessPoint will be discontinued and Iridium have suggested replacement solutions for this product which include the Red-Box router from MailASail!

The Axcess Point is Iridium's previous generation product to allow phones/tablets/laptops to be easily hooked up to an Iridium handheld phone via wifi

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2015-03-08

Iridium Prepaid System - Major Upgrade May 2014

Iridium will be performing a major upgrade to their Prepaid airtime platform between Thurs 5th June through Mon 9th June 2014. Due to the nature of the upgrade this will mean that no activations, or topups will be possible during that timeframe.

Please be proactive and ensure you have adequate airtime before Thursday 5th June.

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2014-06-05

Iridium Pilot Price Increases Jan 2014

Price increases are never a popular subject, however, Iridium have announced a snap price increase on the extremely popular Iridium Pilot terminals. The Pilot is the high speed satellite terminal, priced approximately 2-3x that of a standard handheld Iridium (approx £2,999+vat), but with over 50x the performance, at around 10% of the data cost. This has become a very popular terminal with leisure users in the recent few years

The price increase takes effect on Jan 31st 2014, so dealers have had just hours to buy up remaining stocks before the price increases! The price rise will be approx £400-1,000 (exactly increase is still unclear). It is worth reacting quickly!

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2014-01-30

Red Box Firmware V1.6 Release

Hot on the heels of the previous release, we are proud to announce release of firmware version 1.6, for the Red Box wireless router and bandwidth optimiser. Please update as soon as possible.

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2013-11-11

Iridium Prepaid Voucher Expiry Changes Dec 2013

On Dec 17th 2013, Iridium will change the details of prepaid airtime expiry. The affect of these changes should generally be small and few customers will be materially affected, but it's important that we clearly communicate the effect of these changes so that customers are appropriately informed.

The substance of the change is that prepaid vouchers will no longer roll over indefinitely, but will now expire after a definite interval. In summary most prepaid vouchers will now have an explicit expiry of 3 years, with the 3K/5K min vouchers having an explicit 4 year expiry.

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2013-10-29

Removal of APOP Authentication from Mail Servers

At MailASail, we try to support the widest range of ways you can access our mail servers. However, due to bugs in most versions of iPhone and IPad, and the increasing popularity of these devices, we need to REMOVE support for a way your device sends passwords to our servers.

Because this might cause problems we will do a test removal of this feature this Friday 1st Nov, turn the feature back on for the weekend and then off permanently starting Mon 4th Nov.

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2013-10-29

Red Box Firmware V1.3 Release

We are proud to announce release of firmware version 1.3, for the Red Box wireless router and bandwidth optimiser. Please update as soon as possible.

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2013-10-01

Inmarsat FleetBroadband Critical Update June 2013

A critical firmware upgrade for Thrane & Thrane (Cobham SATCOM) SAILOR terminals is available to download.

The upgrade to version 1.16 for the SAILOR family terminals is required following enhancements to the Inmarsat network, scheduled for early June, which will impact the behaviour of IP handsets. Terminals not upgraded to version 1.16 or above will experience an issue when receiving calls through a Thrane & Thrane IP handset.

You can find the latest firmware here: Inmarsat FleetBroadband Firmware Upgrade

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2013-05-30

Teleport Proxy Chome Extension Now Available

We are proud to announce the launch of teleport-proxy as a chrome extension on the chrome web store

https://chrome.google.com/webstore/detail/teleport-proxy/kldcnpmgefdbldimfocfpmjffnkbdbln

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2013-05-29

Spring May Bank Holiday 2013

MailASail will be closed for Spring May Bank Holiday 2013 from Friday 27/05/2013 until GMT 09h00 on Tuesday 28/05/2013

Happy Holidays

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2013-05-24

IsatPhonePro Mandatory Firmware Upgrade 2013

There is a MANDATORY firmware upgrade available for the IsatPhonePro handset. Owners must upgrade to firmware 5.3.0 (or later) before 31st December 2013 or the handset may have problems connecting to the network.

Links to the instructions to upgrade your firmware to version 5.3.0 (or later) can be found in our Inmarsat IsatPhonePro Support section

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2013-05-09

Early May Bank Holiday 2013

MailASail will be closed for Early May Bank Holiday 2013 from Friday 03/05/2013 until GMT 09h00 on Tuesday 07/05/2013

Happy Holidays

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2013-05-03

Easter Holiday 2013 Business Hours

MailASail will be closed for Easter 2013 from Friday 29/03/2013 until GMT 09h00 on Tuesday 02/04/2013

Happy Holidays

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2013-03-27

Iridium Provides Inbound Caller ID for all Iridium Satellite Phones

Effective December 19, 2012, Iridium now provides inbound Caller ID on all telephony service packages, allowing customers that use Iridium telephony products to view inbound numbers from terrestrial and mobile networks on their Iridium device display. This feature was recently added at no additional charge for existing and new telephony subscribers and allows customers to screen inbound calls, view received call numbers, and store received call numbers to their device phonebook (missed calls is not currently supported).

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2012-12-19

Red Box Firmware V1.2 Released

We are pleased to announce the release of a new firmware, version 1.2, for the Red Box wireless router and bandwidth optimiser

The Red Box wireless router gives very easy integration of all communication devices from 3G, Wireless and satellite devices. Additionally it takes NMEA data and wirelessly repeats it. This makes it extremely easy to network all of these devices with no more effort than plugging them in and then connecting to the local wifi network! Additionally there is full integration with our teleport-it email/web compression and optimisation service

A quick changelog can be found below. Upgrade instructions can be found here:

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2012-11-13

Red Box Firmware version v1.1 Released

We are pleased to announce the release of a new firmware, version 1.1, for the Red Box wireless router and bandwidth optimiser

The Red Box wireless router gives very easy integration of all communication devices from 3G, Wireless and satellite devices. Additionally it takes NMEA data and wirelessly repeats it. This makes it extremely easy to network all of these devices with no more effort than plugging them in and then connecting to the local wifi network! Additionally there is full integration with our teleport-it email/web compression and optimisation service

A quick changelog can be found below. Upgrade instructions can be found here:

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2012-10-09

Default Webmail Changed To Roundcube

The default webmail system has been switched from the longstanding "SquirrelMail" to the far slicker "Roundcube" software. This will hopefully be greeted with enthusiasm and brings a very modern webmail system with WYSIWYG editing and drag and drop email handling

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2012-10-03

FleetBroadband Small Vessel Plan 32kbps Restriction Removed

Great news for all Inmarsat Fleet Broadband Small Vessel Plan customers - With immediate effect the previously imposed 32kbps QoS restriction has now been lifted on all Fleetbroadband Small Vessel Plans.

This means that you can now enjoy full speed ahead on your Fleetbroadband 150 / 250 & 500 units.

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2012-09-04

Iridium 9575 Tracking Now Integrates With Teleport Blog

The Iridium 9575 Extreme built in GPS tracking feature is now fully compatible with MailASail's teleport-blog!

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2012-08-21

We Are Hiring - Web Application Developer Needed

We are looking for a web application developer to join our multi-talented team. Are you interested in working with the latest web and mobile technologies, building exciting user focused applications? Then we want to hear from you. Send your CV and covering letter to jobs@mailasail.com

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2012-06-15

Release Announcement: NEW RedBox Now Shipping

MailASail Satellite Communications are excited to announce the latest release of the RedBox wireless router and satellite phone optimiser!

We have been working tirelessly over the past few months, making improvements to both the functionality and feature set of the RedBox, and are very pleased to announce this new release.

In this latest release you will see a new user interface, full integration of new devices including our Wifi Bat long range wifi booster, and new configurable firewall settings.

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2012-05-15

Wifi Bat gets Excellent Review by Sailing Today Magazine!

Our NEW Wifi Bat has received a fantastic full page review in Sailing Today this month!

Some quotes include: "dead easy to install" "performance is exceptional" "pretty impressive"

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2012-04-16

Express Mail to Become teleport-it

Express Mail is changing!

The old Express Mail service package is to be rebranded as the "teleport-it" suite of services.

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2012-02-27

Yachting World "Top Rated Email Provider" for 2nd Year Running!

MailASail have once again been awarded the Top Rated Provider for email services in the Yachting World Atlantic Gear Test 2011. We are extremely pleased that we have achieved this for the second year running.

"95 yachts selected MailASAil and rated it joint highest in user satisfaction, making Ed Wildgoose's service (and Las Palmas Support) once again by far the most popular marine-based email provider."

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2011-07-20

IsatPhonePro Data Service Launched

MailASail are pleased to announce that data is now available on the IsatPhone Pro! Any one who currently owns the IsatPhone Pro will need to upgrade their firmware to the latest version, but any new phone will come with the feature built-in.
Of course teleport-mail from MailASail is compatible so please get in touch to find out more. Please see our online user guides for information on how to make the IsatPhone Pro data service work with teleport-mail.

InmarsatData

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2011-04-29

MailASail are on Facebook

Keep up with all the latest news, announcements and top tips from MailASail by joining us on Facebook!'''
Be the first to hear about special promotions, get exclusive tips and advice and share your thoughts and opinions, we'd love to hear from you too!

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2011-04-04

MailASail at the London Boatshow 2011

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2011-01-07

Yachting World Gear Test "Top Rated Email Provider"

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2010-06-06

The Ultimate Weather Portal

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2009-05-05

Another glowing recommendation in Yachting Monthly March 2009

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2009-03-15

Photorazor - The Ultimate Simple Image Resizer Available

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2008-07-02